0800 48 48 35

Whangarei, Northland's IT and Communication Support Experts

Vitelcom has been serving the Whangarei area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.  It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices.  Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

At Vitelcom our aim is to understand your business and assist you by integrating telecommunications and ICT solutions – whether we are providing additional equipment to expand and improve on an existing installation, or designing a tailored solution which is long lasting and future proofed.
With rapid changes in technology and an increasingly competitive business environment, it’s vitel that you can focus on the most important thing – running your business.
Vitelcom consists of certified telephone system and ICT technicians with high supplier and first support channels to enable us to provide ongoing services with competitive solutions.
Combining IT and telephony communications together under one company makes us the largest combined communications locally owned company servicing Auckland through to Kaitaia. We supply, support & install Telephone systems, Voip Solutions, Computer Telephony Integration. We are Authorised dealers for Samsung LG Ericsson Panasonic Systems.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward.  Our dedicated staff loves seeing our clients succeed.  Your success is our success, and as you grow, we grow.

Vitelcom's Managed Service Plan ensures:

Proactive Care

Dedication to the prevention of data loss and other business technology disasters before they happen

Proactive Care
Round the Clock Maintenance

24/7 access to remote & on-site server remediation services at a flat monthly rate

Round the Clock Maintenance
Live Help Desk Support

Fast and reliable IT solutions provided 24x7x365 for your business users


Give those hours wasted on IT problems back to your employees and create a lasting impression on your clients through superior technology services and customer care.

Contact us today to find out how Vitelcom can help your business!


Join Our Team - Find Open Positions at Our Company

We are always looking for talented new people to join our team!


Support Options

  • Phone Support >

    You're human, and your support should be too. Speak to a support team member on the phone now!

    Phone: 0800 48 48 35

    Fax: 09 4306490

  • Ticket By Email >

    Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

    Submit A Ticket

  • Ticket By Portal >

    Create and manage tickets via our secure online Help Desk Portal. (Members Only Requires login)

    Enter Support Portal

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What Our Clients Say

Voip Phone solution
The benefits of the VOIP phone system have been incredible.  Our monthly phone account is now less than half of what we had been paying to our previous provider.  The ability to monitor all incoming and outgoing calls has been extremely beneficial for the reporting for the business. We have no hesitations in recommending the VOIP phone system to anybody looking at a more efficient, flexible and cheaper option for their phone system and calls.
Natasha Witten ( General Manager Hubands Heat Pumps )